1. Introduction
Kunming Ouxiang Trading Co., Ltd. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and the choices you have about that information. It applies to our website located at www.ouxiang.lat, to any related services we provide, and to any interaction you have with our team, whether online or offline.
This website and the services described on it were designed and are maintained with the involvement of our lead developer, Ou Xiang. We have built this policy to be clear and plain in language, so that you can understand exactly how your data is handled without needing a legal background. By using our website or engaging our services, you agree to the practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our website and services.
We may update this policy from time to time as our practices evolve or as laws change. Whenever we make a material change, we will update the last updated date at the top of this page and, where appropriate, provide a more prominent notice. We encourage you to review this page periodically so that you remain informed about how we protect your privacy.
2. Who We Are
Kunming Ouxiang Trading Co., Ltd. is a company operating in the computer systems design and related services industry, within the broader professional, scientific, and technical services sector. We specialize in computer integrated systems design, network architecture, cloud integration, cybersecurity engineering, data platforms, and managed information technology operations.
Our registered address is Rm 1808, 18/F, Caizhi Xinjing Building, No. 924 Beijing Road, Lianmeng Street, Panlong District, Kunming, 650000, China (CN). You may contact us by email at reply@ouxiang.lat or by telephone at +15095611918.
For the purposes of this policy, the terms we, us, our, and the Company refer to Kunming Ouxiang Trading Co., Ltd. The terms you and your refer to the individual visiting our website or using our services, and, where applicable, to the organization that individual represents.
3. Information We Collect
We collect several categories of information, each of which helps us provide, operate, and improve our services. We only collect information that is necessary for a legitimate purpose, and we aim to collect the least amount of information required to accomplish that purpose.
3.1 Information You Provide Directly
- Contact details such as your name, email address, telephone number, and company name when you fill out a contact form or request information.
- The content of any message, inquiry, project description, or attachment you submit through our forms or by email.
- Account or billing information if you become a customer, including invoicing details and authorized contacts.
3.2 Information Collected Automatically
- Technical data such as your internet protocol address, browser type and version, device type, operating system, and screen resolution.
- Usage data such as the pages you visit, the links you click, the time you spend on each page, and the referring website that brought you to us.
- Approximate location data inferred from your internet protocol address, which we use only at a regional level for security and analytics.
3.3 Information From Third Parties
We may receive information about you from service providers, analytics partners, and publicly available business directories. This information is used only to verify business details and to provide the services you request.
3.4 Information We Do Not Collect
We do not collect sensitive categories of personal information such as government identification numbers, payment card numbers, health data, or precise geolocation through this website. If we ever require such information for a specific engagement, we will explain the purpose, the legal basis, and the safeguards we will apply before collecting it. We also do not knowingly collect information from individuals under the age of thirteen, as described in the Privacy for Children section below.
4. How We Collect Information
We collect information through three primary channels. First, we collect information that you voluntarily give us, such as when you complete a contact form, send us an email, call our office, or communicate with us during a project. Second, we collect certain information automatically as you browse our website, using standard technologies such as server logs and cookies. Third, we may obtain information from third parties who are authorized to share it with us, such as analytics providers or public sources.
Where you provide information about another individual, such as a colleague or a team member, you confirm that you have the authority to do so and that the individual consents to the use of their information as described in this policy. We ask that you only share personal information that is necessary for the purpose at hand.
5. How We Use Your Information
We use the information we collect for the following purposes. In each case, we have identified the purpose clearly so you can understand the value we aim to deliver.
- To respond to your inquiries and provide the information, quotes, or consultations you request.
- To deliver, operate, maintain, and support the systems design and related services we provide to you.
- To communicate with you about your project, including status updates, scheduling, and follow up.
- To improve our website, services, and user experience based on aggregated usage patterns.
- To maintain the security and integrity of our website and systems, including detecting and preventing fraud or abuse.
- To comply with legal obligations, resolve disputes, and enforce our agreements.
- To send you relevant information about our services, where you have requested such communication.
We do not use automated decision making or profiling that produces legal or similarly significant effects concerning you. Any analysis we perform is intended to improve our service quality rather than to make decisions about you without human involvement.
We limit access to your information internally to employees and contractors who need it to perform a specific task, and those individuals are required to keep the information confidential. We periodically review our collection and use practices to ensure that we are not holding information longer than necessary or using it for purposes you would not reasonably expect.
6. Legal Bases for Processing
Where applicable data protection laws require a legal basis for processing personal information, we rely on one or more of the following bases. The specific basis depends on the nature of the processing and the context in which the information was collected.
- Performance of a contract: when we process information necessary to enter into or perform an agreement with you.
- Legitimate interests: when we process information for our legitimate business interests, such as improving our services and securing our systems, provided those interests are not overridden by your rights.
- Consent: when you have given clear consent for a specific purpose, such as receiving marketing communications.
- Legal obligation: when we must process information to comply with a law or regulation that applies to us.
Where we rely on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the type of information and the purpose for which it was collected.
For example, we retain customer records and project documentation for the duration of our engagement and for a reasonable period afterward to address follow up questions, comply with tax and accounting requirements, and resolve any disputes. Marketing communications are retained until you unsubscribe. Automatically collected technical data is generally retained in aggregated form for a shorter period.
When information is no longer needed, we delete or anonymize it in a secure manner. If deletion is not technically possible within a reasonable timeframe, we isolate the information from further processing until deletion can be completed.
10. Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encryption in transit, network segmentation, monitoring, and regular review of our security practices.
Our team follows established security procedures, and access to personal information is limited to personnel who need it to perform their duties. We regularly evaluate our security posture and update our measures as technology and threats evolve.
In the event of a security incident that affects your personal information, we will notify you and the relevant authorities where required by applicable law. Our response plan includes prompt investigation, containment of the incident, and measures designed to prevent a recurrence. We will communicate the nature of the incident, the categories of information involved, and the steps we recommend you take, in clear and plain language.
Please understand that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information using commercially reasonable means, we cannot guarantee its absolute security. We encourage you to use caution when sharing sensitive information online.
11. International Data Transfers
Our operations are based in China, and your information may be processed in the country where you are located and in other jurisdictions where we or our service providers operate. These jurisdictions may have data protection laws that differ from those in your country.
When we transfer personal information across borders, we take steps to ensure that an appropriate level of protection applies, such as relying on standard contractual clauses or other recognized safeguards. By using our website and services, you understand that your information may be transferred to and processed in jurisdictions outside your own.
We assess the adequacy of the protections in the destination jurisdiction before any transfer takes place. Where a destination does not offer a level of protection equivalent to the jurisdiction in which the information was collected, we implement supplementary measures such as encryption, access restrictions, and contractual commitments to preserve the confidentiality and integrity of your information throughout the transfer.
12. Your Privacy Rights
Depending on your location and the applicable law, you may have certain rights regarding your personal information. These rights may include the following:
- The right to access the personal information we hold about you.
- The right to correct inaccurate or incomplete information.
- The right to request deletion of your personal information.
- The right to restrict or object to certain processing activities.
- The right to data portability, where applicable.
- The right to withdraw consent at any time, where processing is based on consent.
- The right to lodge a complaint with a supervisory authority in your jurisdiction.
To exercise any of these rights, please contact us using the details in the Contact Us section below. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing certain requests to protect your information from unauthorized access.
We will not discriminate against you for exercising any privacy right you hold under applicable law. This means that we will not deny you services, charge you a different price, or provide a lower quality of service because you chose to exercise a right. If your request is excessive or unfounded, we may either charge a reasonable administrative fee or decline to act on the request, and we will explain our reasoning to you.
13. Privacy for Children
Our website and services are intended for businesses and adults and are not directed to children under the age of thirteen. We do not knowingly collect personal information from children. If we become aware that a child under the age of thirteen has provided us with personal information, we will take steps to delete that information promptly.
If you are a parent or guardian and believe that your child has provided personal information to us, please contact us using the details below so that we can take appropriate action. We do not offer services to minors without verifiable parental consent.
14. Third Party Links and Services
Our website may contain links to third party websites, plugins, and services that are not operated by us. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third party sites you visit.
When you interact with a third party link or service, that third party may collect information about you directly. We recommend that you read their policies carefully before providing any personal information.
15. Do Not Track Signals
Some web browsers provide a Do Not Track preference that requests websites not to track your browsing activity. At this time, our website does not respond to Do Not Track signals in a uniform manner, because there is no widely adopted standard for how such signals should be interpreted.
You may, however, control tracking through your browser settings and by managing cookies as described in the Cookies and Tracking Technologies section above. We remain committed to transparency about our data practices regardless of the availability of a standardized Do Not Track mechanism.
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the last updated date at the top of this page. For material changes, we may provide additional notice, such as a notice on our website or a direct communication where appropriate.
We encourage you to review this policy periodically. Your continued use of our website and services after any changes take effect constitutes your acceptance of the revised policy. If you do not agree with the changes, please discontinue use of our website and services.
17. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the details below. We are committed to addressing your concerns promptly and in good faith.
Kunming Ouxiang Trading Co., Ltd.
Rm 1808, 18/F, Caizhi Xinjing Building, No. 924 Beijing Road, Lianmeng Street, Panlong District, Kunming, 650000, China (CN).
Email: reply@ouxiang.lat
Telephone: +15095611918
Website: www.ouxiang.lat